DR Koncerthuset Box Office

Welcome to DR Koncerthuset Box Office

DR Koncerthuset Box Office is located on the ground floor. Cash and credit cards are accepted.

By contacting DR Koncerthuset Box Office, You can get help and guidance regarding ticket purchase to Concerts, Events and Tours in DR and DR Koncerthuset.

On this page You will find all information, including frequently asked questions.

We look forward to welcoming you at DR Koncerthuset!

Opening hours

DR Koncerthuset Box Office is open Monday – Friday from 11:00 – 16:00, for both personal assistance and phone on: +(45) 3520 6262.

We are generally busy on the phone lines on Mondays from 11.00 – 13.00. We therefore advise You to call later during the day, to reduce wait time on the phone.

DR Koncerthuset Box Office is open 1 hour before all concerts and Events in DR Koncerthuset. It is possible to purchase available tickets, from 1 hour before the concert or event is scheduled to start.

WHO CAN HELP ME IF I HAVE LOST AN ITEM AT DR KONCERTHUSET OR DR BYEN?

After Concerts, Events and Tours in DR Koncerthuset or DR Byen, all lost items are handed over to the Front Desk.
If You have an inquiery about lost items, please call the Front Desk in DR Byen. Phone: +(45) 3520 2640

HOW DO I BUY TICKETS IF I AM DISABLED?

If You are blind, use a wheelchair or are disabled in any other way, and need somebody to accompany You, when going to a Concert or Event, please contact DR Koncerthuset Box Office for personal guidance and purchase of tickets.

Gift card for DR Koncerthuset

It is possible to purchase gift cards for DR Koncerthuset online or via DR Koncerthuset Box Office.

Gift cards for DR Koncerthuset is valid for 3 years, and can be redeemed on all Concerts and Tours in DR Koncerthuset, including Guided tours at DR Byen.

Read more (only available in danish)
CAN I SEE THE CONCERT HALL AND THE STUDIOS DURING DAYTIME AND OPENING HOURS?

If You wish to see the Concert Hall or DR Byen this is possible by booking a guided tour.

It is not possible to see the Concert Hall or Studios otherwise.

Read more about Guided Tours
CAN I REBOOK MY TICKETS TO ANOTHER DATE?

DR Koncerthuset do not refund tickets.
However, if you have bought a ticket to a concert with DR Choirs and/or Orchestras it is possible to rebook Your ticket to another concert.
The deadline for rebooking tickets is 14 days prior to the concert You wish to rebook from.
Please contact DR Koncerthuset Box Office for assistance.

Rebooking fee pr. ticket is 40 DKK.

FEES WHEN PURCHASING TICKETS

Ticket fee of 20 DKK pr. ticket.
The fee is payed through all sales channels distributing tickets for DR Koncerthuset.

You will not be charged any additional fees, for booking Your tickets directly through DR Koncerthuset Box Office via personal or phone assistance.

If you wish to have Your tickets shipped via postal service instead of Print@Home delivered to Your E-mail (0 kr), You will be charged a shipment fee of 25 DKK in total for Your entire order.

Contact The Boxoffice at DR Koncerthuset

Ørestads Boulevard 13
2300 København S
Phone: +(45) 3520 6262
E-mail.: drkoncerthuset@dr.dk

Lost and found at DR Koncerthuset and DR Byen

If You have any inquieries about lost items, please contact the Front Desk in DR Byen. Phone: +(45) 3520 2640