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DR Koncerthuset and Covid-19

DR Koncerthuset and Covid-19

As a result of the latest restrictions by the Danish health authorities, all events in DR Koncerthuset until January 15 are cancelled or postponed. We await further announcements from the health authorities, in the near future, to announce concerts after this date.

DR Koncerthuset will refund your ticket automatically.

If you purchased your concert tickets online through drkoncerthuset.dk, the money will automatically be refunded to the credit card you used for the purchase. The sender of the amount will DR Koncerthusets partner Billetlugen.

If your tickets have been purchased through DR Koncerthuset by telephone, by attendance at our ticket office, or in whole /in part with a gift card, you must send an email to drkoncerthuset@dr.dk with “Refund” in the subject field and provide your account and registration number.

You will not receive a confirmation when the money is transferred, but are asked kindly to keep an eye on your account yourself. We usually refund concert tickets within 1-4 weeks, but since we have an extraordinary number of customer enquiries, due to the Corona situation, there may be a longer turnaround time.

Thank you for your understanding

We greatly appreciate the patience and co-operation we have received from our guests and we look forward to welcoming you back to DR Koncertuset. Thank you very much and see you again soon.

Contact us

If you have any questions, please contact the DR Koncerthus Customer Centre by e-mail drkoncerthuset@dr.dk or phone +45 3520 6262.

This page was updated on 22nd December 2021.

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