DR Koncerthuset Box Office is located on the ground floor. Cash and credit cards are accepted.
By contacting DR Koncerthuset Box Office, You can get help and guidance regarding ticket purchase to Concerts, Events and Tours in DR and DR Koncerthuset.
On this page You will find all information, including frequently asked questions.
Our phone lines are open Monday – Friday, 12.00 pm – 4.00 pm.
Please contact us via + 45 3520 6262.
The phone lines are closed the entire day, Wednesday the 27th of January 2021.
Our Box Office is open for visitors Monday, Thursday and Friday 12.00 pm – 4.00 pm.
Please note! The Box Office at DR Koncerthuset is currenly closed for visitors, till the 7th of february, due to regulations from the danish government.
NB! Box Office will be closed for visitors also on the following dates:
Monday March 1st 2021
Thursday march 4th 2021
After Concerts, Events and Tours in DR Koncerthuset or DR Byen, all lost items are handed over to the Front Desk.
If You have an inquiery about lost items, please call the Front Desk in DR Byen. Phone: +(45) 3520 2640
If You are blind, use a wheelchair or are disabled in any other way, and need somebody to accompany You, when going to a Concert or Event, please contact DR Koncerthuset Box Office for personal guidance and purchase of tickets.
It is possible to purchase gift cards for DR Koncerthuset online or via DR Koncerthuset Box Office.
Gift cards for DR Koncerthuset is valid for 3 years, and can be redeemed on all Concerts and Tours in DR Koncerthuset, including Guided tours at DR Byen.
If You wish to see the Concert Hall or DR Byen this is possible by booking a guided tour.
It is not possible to see the Concert Hall or Studios otherwise.
DR Koncerthuset do not refund tickets.
However, if you have bought a ticket to a concert with DR Choirs and/or Orchestras it is possible to rebook Your ticket to another concert.
The deadline for rebooking tickets is 14 days prior to the concert You wish to rebook from.
Please contact DR Koncerthuset Box Office for assistance.
Rebooking fee pr. ticket is 40 DKK.
Ticket fee of 30 DKK pr. ticket.
The fee is payed through all sales channels distributing tickets for DR Koncerthuset.
You will not be charged any additional fees, for booking Your tickets directly through DR Koncerthuset Box Office via personal or phone assistance.
If you wish to have Your tickets shipped via postal service instead of Print@Home delivered to Your E-mail (0 kr), You will be charged a shipment fee of 25 DKK in total for Your entire order.
Ørestads Boulevard 13
2300 København S
Phone: +(45) 3520 6262
E-mail.: drkoncerthuset@dr.dk
If You have any inquieries about lost items, please contact the Front Desk in DR Byen. Phone: +(45) 3520 2640