DR Koncerthuset Box Office is located on the ground floor. Cash and credit cards are accepted.
By contacting DR Koncerthuset Box Office, You can get help and guidance regarding ticket purchase to Concerts, Events and Tours in DR and DR Koncerthuset.
On this page You will find all information, including frequently asked questions.
As a result of the Danish Prime Minister’s latest announcement, we have had to close DR Koncerthuset up to and including March 27.
We await further announcements from the health authorities, in the near future, to announce concerts after this date.
If you have any questions, please contact DR Koncerthuset’s Customer Centre by e-mail drkoncerthuset@dr.dk.
After Concerts, Events and Tours in DR Koncerthuset or DR Byen, all lost items are handed over to the Front Desk.
If You have an inquiery about lost items, please call the Front Desk in DR Byen. Phone: +(45) 3520 2640
If You are blind, use a wheelchair or are disabled in any other way, and need somebody to accompany You, when going to a Concert or Event, please contact DR Koncerthuset Box Office for personal guidance and purchase of tickets.
It is possible to purchase gift cards for DR Koncerthuset online or via DR Koncerthuset Box Office.
Gift cards for DR Koncerthuset is valid for 3 years, and can be redeemed on all Concerts and Tours in DR Koncerthuset, including Guided tours at DR Byen.
If You wish to see the Concert Hall or DR Byen this is possible by booking a guided tour.
It is not possible to see the Concert Hall or Studios otherwise.
DR Koncerthuset do not refund tickets.
However, if you have bought a ticket to a concert with DR Choirs and/or Orchestras it is possible to rebook Your ticket to another concert.
The deadline for rebooking tickets is 14 days prior to the concert You wish to rebook from.
Please contact DR Koncerthuset Box Office for assistance.
Rebooking fee pr. ticket is 40 DKK.
Ticket fee of 30 DKK pr. ticket.
The fee is payed through all sales channels distributing tickets for DR Koncerthuset.
You will not be charged any additional fees, for booking Your tickets directly through DR Koncerthuset Box Office via personal or phone assistance.
If you wish to have Your tickets shipped via postal service instead of Print@Home delivered to Your E-mail (0 kr), You will be charged a shipment fee of 25 DKK in total for Your entire order.
Ørestads Boulevard 13
2300 København S
Phone: +(45) 3520 6262
E-mail.: drkoncerthuset@dr.dk
If You have any inquieries about lost items, please contact the Front Desk in DR Byen. Phone: +(45) 3520 2640